Customer Service Policy

If you have questions or concerns about Number Match Game, we want to answer them promptly and accurately! We've provided a list of the most commonly asked questions we've gotten. Look at our FAQs to see if you question is there. If you can't find the answer your looking for, please Contact Us and we'll be glad to get you an answer.

What information do we collect and/or share?

• We only collect information from you when you register on our site that you are willing to share.
• You have full control over what is shared with the other players (when a match is found).
• Any data we request that is not required will be specified as voluntary or optional.
• Each user may determine which of their personal information can be shared to other users upon a match of the users numbers with their numbers.
• Users will not see any identification information on another user unless there is a number match and one or both users have elected to see that match.
• If a user chooses to keep hidden all of their personal information then the other users, when a match is made, will only be able to communicate via the Number Match Games personal message system.
• If a user chooses to share some or all of their personal contact information with other users, that information will only be shared with the other user when a match is made.
• Users will be able to see current and previously matched users from their account until one or both of the users "de-friend" the other user.
• When registering on our site you may be asked to enter your: name & e-mail address. Everything else is optional.
• Number Match Game does not retain your payment information at any time.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
  (your information helps us to better respond to your individual needs)
• To help you get connected with other users playing the game with matching numbers
  (you can decide what contact methods you will allow to be shared with other users upon getting a match)
• To improve customer service
  (your information helps us to more effectively respond to your customer service requests and support needs)

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.

These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?

Yes, Cookies are small files that a site or it's service provider transfers to your computers hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the additional necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel at the 'My Profile' page.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

CAN-SPAM Compliance

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on December 11, 2013

Contacting Us

If there are any questions regarding this privacy policy you may contact us by using the Contact Us page on the website.

Privacy Policy Customer Pledge

We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives:

• Federal Trade Commission Fair
• California Online Privacy Protection Act
• Children's Online Privacy Protection Act
• Privacy Alliance
• Controlling the Assault of Non-Solicited Pornography and Marketing Act

Respectfully,
Number Match Game